Chroma portal FAQ's
Welcome to our Frequently Asked Questions (FAQ) page, designed to address the most common queries we recieve about the Chroma portal. Whether it’s your first time trying to access the chroma portal or you are a long-standing customer, this resource aims to provide answers to streamline your user experience. Explore below to find a range of videos created specifically to answer the most common questions.
If this resource doesn’t help answer your questions, or you’re just looking for some further clarification, please do not hesitate to reach out to our support team or your account manager at Chroma.
How to create an account
Creating an account is imperitive when wanting to use the Chroma portal, you can’t use it without one. This instructional video takes you through the step by step process of creating a new account.
Create or login to your portal at www.online.chromagroup.co.uk
How to create an order
To complete an order you need to add your chosen items to the basket in order to checkout. This video aims to help you understand how to add items to your basket and complete orders on the Chroma portal.
How to personalise a product
Some product you choose may require personalistion, such as business cards. Personalisation allows you to alter yor product and add information such as your name or telephone number. This video shows you all the ways you can personalise your products.